Terms & Conditions
Last updated: 10 November 2026
These Terms & Conditions ("Terms") govern your use of GymSaaS ("the Service"), a gym management software platform. By creating an account or using the Service you agree to these Terms.
1. The Service
GymSaaS provides software for gyms and fitness businesses to manage memberships, billing, classes and members. The Service is provided on a subscription basis with a free trial period.
2. Accounts
- You must provide accurate information when registering and keep your credentials secure.
- You are responsible for all activity under your account, including activity by staff users you invite.
- You must be at least 18 years old and legally able to enter into contracts.
3. Subscriptions & Payment
- Paid plans renew automatically each billing period via UPI Autopay, card e-mandate, or other supported payment methods until cancelled.
- Prices are shown before purchase. Applicable taxes may be added as required by law.
- If a renewal payment fails we will retry it. Continued failure may lead to suspension of access until payment is resolved.
4. Cancellation
You can cancel your subscription at any time from your account. Cancellation takes effect at the end of the current billing period. See our Refund & Cancellation Policy for details.
5. Your Data
Data you enter into the Service (including your members' information) remains yours. We process it only to provide the Service, as described in our Privacy Policy. You are responsible for having the right to store your members' data in the Service.
6. Acceptable Use
You may not use the Service for unlawful purposes, attempt to disrupt or gain unauthorised access to it, or resell it without our written permission.
7. Availability & Liability
We aim for high availability but the Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our total liability for any claim is limited to the amount you paid us in the three months preceding the claim.
8. Changes
We may update these Terms from time to time. Material changes will be notified by email or in-app notice before they take effect.
9. Governing Law
These Terms are governed by the laws of India. Courts at the seller's registered place of business shall have exclusive jurisdiction.
10. Contact
Questions about these Terms: contact us.