Privacy Policy

This Privacy Policy explains what information GymSaaS ("we", "us") collects and how we use it when you use our website and gym management platform.

1. Information We Collect

• Account information — name, email address, password (stored hashed), and gym/business details you provide at registration.
• Billing information — subscription plan, payment status and transaction history. Card/UPI details are collected and stored by our payment processor (Razorpay); we never store full payment instrument details.
• Member data you enter — information about your gym's members that you add to the platform. We process this solely on your behalf to provide the Service.
• Usage data — log data such as IP address, browser type and pages visited, used for security and improving the Service.

2. How We Use Information

• To provide, maintain and improve the Service.
• To process subscription payments and send billing-related notifications.
• To respond to support requests.
• To send service announcements. Marketing emails are optional and can be unsubscribed.

3. Sharing

We do not sell personal data. We share data only with service providers needed to run the platform (payment processing via Razorpay, hosting, email delivery), under appropriate safeguards, or where required by law.

4. Data Retention & Deletion

Account data is retained while your account is active. You may request deletion of your account and associated data by contacting us; we will action it within 30 days, except records we must keep for legal or tax purposes.

5. Security

We use industry-standard measures including encryption in transit (HTTPS), hashed passwords and access controls. No method of transmission is 100% secure, but we work to protect your data.

6. Cookies

We use essential cookies for login sessions and security. We do not use third-party advertising cookies.

7. Your Rights

You may access, correct or request deletion of your personal data at any time by contacting us.

8. Changes

We may update this policy; material changes will be notified on this page or by email.

9. Contact

Privacy questions: contact us.